Privacy, terms and refunds

Privacy

What stays local

The AllSteer desktop app is designed to keep project files, local settings, model credentials, and encrypted vault secrets on your computer. AllSteer does not centrally receive your project source through the desktop app. Connected model providers and tools process the prompts and files you choose to send under their own terms and privacy policies.

What we collect

When you create an account with email, AllSteer stores your normalized verified email, profile name, and a salted scrypt password hash protected with a server-held pepper—never your plaintext password. Registration and password reset codes are sent by Resend, stored only as short-lived one-way hashes, limited in attempts, and consumed once. If you continue with Google, Google provides a stable account identifier, verified email address, and any profile name or image you make available; that identity is safely linked to the same verified-email account where appropriate. AllSteer stores one-way hashes of session tokens, and browser session tokens are held in secure HttpOnly cookies. When you subscribe, Stripe receives payment and billing details, while AllSteer receives the customer, subscription, invoice status, and identifiers needed to calculate account-bound access. Model-provider credentials and private project code should never be entered into AllSteer account forms, Google Sign-In, Stripe checkout, or its customer portal.

How information is used and shared

Information is used for identity, account verification, billing, entitlement checks, fraud prevention, support, and legal recordkeeping. It is shared only with service providers needed for those purposes, such as Resend, Google identity services, Stripe, Google Cloud, and GitHub hosting, or when legally required. We do not sell personal information.

Retention and security

Account and billing records are retained while needed to provide access and meet financial, security, and legal obligations. Central account sessions are revocable and store only token hashes server-side. No system is risk-free. Stripe's customer portal lets subscribers review and update the billing information Stripe makes available for self-service management.

Subscription terms

The service

AllSteer is desktop orchestration software for connecting coding agents and model tools. A subscription covers the individual subscriber and may be used on that person's own compatible computers. Account access may not be shared, resold, published, or used to provide access to unrelated people. A signed offline or enterprise recovery key, if separately issued, is subject to the same restriction and is not the normal activation flow.

Your tools and projects

You are responsible for your project backups, model-provider accounts and charges, third-party tool terms, permissions, agent output, and review before running or shipping code. AI output can be incomplete or wrong. AllSteer does not guarantee that an agent will finish a task, that a provider will remain available, or that generated code is suitable for a particular purpose.

Billing and changes

The monthly plan is USD $20 and renews each month until cancelled. The annual plan is USD $120 and renews each year until cancelled; that is 12 months for the price of 6 monthly payments, an effective USD $10 per month and a USD $120 saving against 12 monthly payments at the current price. Any tax or checkout-specific total is shown by Stripe before payment.

Sign in to your AllSteer web account to request an account-bound Stripe customer-portal session. There you can change plan, update payment and billing information, view invoices and receipts, or cancel renewal. A cancellation is scheduled for the end of the current paid billing period, so access ordinarily continues through that period. Plan changes, prorations, or other payment effects are shown in the portal before confirmation.

Material price or term changes apply prospectively with reasonable notice. Preview or unsigned releases may trigger operating-system warnings and should be evaluated carefully before use on important projects.

Acceptable use and availability

Do not use AllSteer to break the law, access systems without permission, distribute malware, evade provider limits, or interfere with the service. We may suspend account access for fraud, abusive use, charge reversal, or material breach. Features may change as the product develops.

Mandatory rights

Nothing here excludes a guarantee, remedy, or liability that cannot lawfully be excluded. Where Australian Consumer Law applies, its consumer guarantees continue to apply.

Cancellation and refunds

Cancel any time

Sign in and open your self-serve subscription portal before the next monthly or annual renewal. Cancellation stops future renewal and ordinarily preserves access until the end of the paid billing period unless a refund or charge reversal ends it earlier.

Refund requests

Refunds are provided when required by applicable consumer law. Duplicate charges, paid access that did not activate, and material technical faults that cannot be resolved are also eligible for review. Stripe invoices and receipts in the customer portal provide the relevant transaction record; never disclose card details, passwords, session tokens, or model credentials.

A change of mind does not automatically create a refund right after digital access is supplied. This does not limit rights for a product or service that fails an applicable consumer guarantee.